Slow, not loading or out of date

Pages not loading, the app feels slow, or a new feature is missing.

Steps

  1. Menu → “Refresh the app” loads the newest version.
  2. Check your internet: try Wi-Fi or mobile data.
  3. Close the app fully and open it again.
  4. Phone app: update it if a new version is offered.

Questions

A page says “could not be loaded”

Tap Try again. It usually happens on a weak signal or while the site restarts after an update.

I do not get notifications

Allow notifications for Tripsbadge in your phone settings.

All help articles

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