Camera or microphone not working
Black screen, “Camera is off”, or videos without sound.
Steps
- iPhone: Settings → Tripsbadge (or Safari → Camera / Microphone) → Allow.
- Android: Settings → Apps → Tripsbadge (or Chrome) → Permissions → Camera and Microphone → Allow.
- Close video calls and other camera apps, then tap “Try again”.
Questions
“Your camera is busy”
Another app is using it. Close that app, then try again.
Black screen on a computer
Allow the camera in the address bar (the camera icon), then reload.